ROUTINe and Out of Hours
01952 217217
ECOPOD
0121 216 3330
Services Provided By 4 Towers TMO
Day to Day Repairs & Maintenance
Repairs to Empty Properties
Caretaking and Cleaning
Grounds and Estate Management
General Housing Management Services
Letting Empty Properties
ASB – Category C
Complaints
Services Provided By Birmingham City Council
Major Works, Repairs To Lifts And Gas Servicing
Repairs To Ecopod Services
Rent Collection
Leasehold Service Charge Billing And Collection
Right To Buy And Sales
Rent Arrears Management
ASB – Category A & B
Council Tax
Benefits
Garages
Repairs
Currently, 4 Towers TMO manage day to day repairs for all tenants.
General Repairs
Should you need to report a repair within office hours please call 0121 426 4862 or visit the office located at Flat 3 Kendal Tower to report your repair.
Ecopod Repairs
For those with the EcoPod heating system, all repairs relating to the heating and hot water must be reported to Birmingham City Council on 0121 216 3330.
Anti Social Behaviour
If you wish to report Anti Social Behaviour (ASB) please do not hesitate to come to the office located in 3 Kendal Tower or call the office, between office hours, on 0121 426 4862.
For further details on ASB, consult the conditions of tenancy located in Tenancy Information.
The conditions of your tenancy are located on the Birmingham City Council website via this link.
Useful Documents
Need Assistance?
If you have any questions or would like to work with us get in touch!